Update: We no longer use the ticketing system, we will be using live chat from now on to provide better customer service! You can find the live chat by clicking the green bubble on bottom right of the screen.
Our customer service agents def can answer your requests from 9 am to 9 pm, Wednesday to Sunday, and from 2pm – 9pm on Mondays and Tuesdays.
In order to get in touch with customer service related to an existing order, just use the chat and enter the email address you used with your order. This allows agents to track your requests and for the system to find your orders quickly. We hope that this will make our customer support the best it def can be!